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1.9 Based on 43 reviews
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24 HOUR FITNESS BENSONHURST CLUB IN BROOKLYN NY: ABHORRENT CONDITIONS
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I have notified management several times as well as notifying the Corporate Office of the abhorrent conditions. The facility is poorly maintained and has since declined since its takeover by 24 hour Fitness. The club was formerly Bally's. Some of the gym equipment has been out of service for several months. Pins are missing, dumbells and weights are strewn over the gym floor leading to potentially tripping hazards. Bathrooms have been out of... Read more

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In 2008, I joined 24 Hour Fitness in Hawai'i. In 2010, I moved to Mobile, AL, where there is no 24 Hour Fitness, so I froze my membership, but I wanted to keep it in case I ever moved to a city where there was a 24 Hour Fitness. I paid $104/year to keep my membership active. This past year I was supposed to get a statement, which if I had, I would have gladly continued to pay. I have a diagnosis of ADD, which makes it hard to remember... Read more

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Will deduct money from your acc...and tell you ..you are obligated to pay for 12months..when you were intially told it is a no contract ....they are thieves who will steal your money......I do not recommend...asked why they had that special...told me it differs from agent to agent....I walked in becsuse it was "no contract"..read all the paper work...will tell you something and make you sign something else!!!!!! Buyer beware Read more

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If you want to end your membership, staff will sometimes try to convince you that you cannot. Here's what you do: Go into your gym location and speak with a manager. Tell the manager that you would like 24 Hour Fitness to Terminate Your Membership, it doesn't matter if it's with or without cause. They CAN do this at the location, regardless of what they may tell you. You can find the clause in your contract under Cancellation - Termination -... Read more

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My husband and I had been with Tech Center 24 hour for about 12 years keep fit plus. we were moving to Southern Ca where there was no 24 hour club anywhere near us. we went in and put an indefinite freeze on both of our accounts there was not a monthly limit nor a $ amount to be charged.. I have the copies of those papers., after 3 years we returned to the Portland area. I called the main office and they said our accounts were closed ... Read more

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I've been working out at the 24 hour fitness located at 2500 dunstan houston tx 77005 for a couple of months with a personal trainer (Taelor). My previous session package will be expiring in a couple of weeks and my trainer pressured me into buying a 12 session package. I eventually gave in and made the purchase since she was being extremely persistent and a bit intense for my comfort. This is after I had explained why it simply wasn't... Read more

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My wife has been a member in good standing for 2 years. She gave me a free 3 day pass to try it out. When I arrived at her usual location on Pico Boulevard in Los Angeles, they wouldn't let me use it, because I didn't have Photo ID on me. When I explained that this was because I had been mugged a few nights earlier, the manager, one Dan Potter, didn't care and would not let me in as it was "against company policy." When I called customer service... Read more

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Around 2004 I signed up to pay for three years up front. Each year after my membership was 54 for the whole year. I was taking care of my terminally Ill farther and it slipped my mind to pay my dues. Obviously had other things going on. When I realized it (which was only a couple of weeks after it was due) they cancelled my membership n told me I needed to pay upfront for a three year membership again. Not happening. I never once missed a... Read more

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I like my trainer (at 24 fitness Cypress) but I just don't understand why he's NOT on their website. I've seen him four times and he's been there two months. I would like to look at his experience/credentials, etc. and compare him to the others I've seen on site, but other than just 'asking him' I have no way of knowing what his qualifications are. Since I might want to change trainers (I've certainly paid for it) I would simply like to compare.... Read more

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4/12/16 1am....Male cleaning crew at 24 hr Santa Monica, on Ocean, strolls in women's locker room whenever they want. A member was taking a shower at the time and never did they check to see if women were in. I complained to the front desk and 2 of the employees said they have no control over these outside contractors. They sarcastically said "sorry" but nothing can be done. I asked if there is someone I can contact and they said nothing I... Read more

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