I have notified management several times as well as notifying the Corporate Office of the abhorrent conditions. The facility is poorly maintained and has since declined since its takeover by 24 hour Fitness.
The club was formerly Bally's. Some of the gym equipment has been out of service for several months. Pins are missing, dumbells and weights are strewn over the gym floor leading to potentially tripping hazards. Bathrooms have been out of service especially the women's bathroom.
There are 3 women bathroom stalls out of the entire facility, we were left with the use of just one bathroom for 6 weeks. There are a lack of shower curtains with no respect of privacy. Toilet tissue and soap dispensers are not refilled for days. Excrement and urine cover the toilet bowls and floors and are unhygienic.
Clogged shower drains, broken water fountain in the cardio room, missing bench in the women's locker room for months, hazardous steps. I slipped down the flight of steps on a rainy day.
The steps are metal and have no rubber grip.
IM1GYMRAT wrote the review because of "complaints were never addressed " at 24 Hour Fitness and attached photo s. Reviewer claimed that he or she wants 24 Hour Fitness to offer any options to resolve the issue.
The most disappointing in user's experience was company does not care to address consumer complaints. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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