Product: 24 Hour Fitness Manager Clear all filters (12 of 12 reviews match)
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I've been working out at 24 hour fitness for 10 years now and never had a problem with another member up until I started working out at this location. I was harassed multiple times by some bald guy that goes there around 1130ish every night and I have told the club...
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3.9
Product
24 Hour Fitness Manager
I liked
  • Great locations
  • Weights are great
  • I like the gym
I didn't like
  • Company does not care to address consumer complaints
  • Management
  • Judgmental customers
#1055208
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The corporate office does not promote good customer service, they leave you to resolve your own issues WHEN they arrive because believe me they will. (They will tell you to WAIT 3 to 7! business days for a general manager to respond to your concerns) 2. The staff...
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4.0
Product
24 Hour Fitness Manager
I liked
  • Distaistful
I didn't like
  • Cleanliness
  • Customer service
  • Unresponsive customer service
#1009402
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The one is Santa Rosa has one of the rudest managers I have ever meet. She is very rude to members working out there. The people at the front desk are nice. They do have a towel shortage sometimes, I've been in the locker room without any towels and they said they...
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2.3
Product
24 Hour Fitness Manager
#910599
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Second incident in almost a year. Last time someone at gym punctured my fuel tank and gym manager tried to get me thrown out. Her *** was and her posse is gone. Now, early Saturday morning some dweeb broke off my lock on my locker took phone, and spare key to my car....
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1.0
Product
24 Hour Fitness Manager
#769974
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I was being harassed by females working at the Sherman Oaks locarion over another guy that worked there as well. The guy was a goid friend, but is no lobger, Apparently the Service Manager dictates what and whom can socislize at this gym. Called corporate, tge...
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2.1
Product
24 Hour Fitness Manager
#620476
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I have been going to 24 hour fitness for 2 years now and I have noticed that out of all my personal trainers I have had only 2 female trainers. I prefer a women trainer but I have only been assigned to male trainers until I had to talk to the manager about it. I talked...
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Anonymous
Anonymous

Have you ever thought that maybe just maybe they don't have female trainers who happen to fit in your schedule? Just a thought...People should really stop playing the race/ se...

nikalseyn
nikalseyn

You have no basis in fact for this assertion, only your personal "feelings" and biases. You do not state your sex(if any)which may have some bearing on the assignment of a "pe...

Product
24 Hour Fitness Manager
#460911
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I canceled my membership well ahead of time I was to be billed and was charged anyways, I spoke to the manager Brent IN PERSON about it and he assured me I would be given a refund and that everything would be fine. Not only was I not given the refund that I was...
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Anonymous
FOLLOW UP

I am the original reviewer and this is a followup. I spoke with the manager again in person, it turns out the first time he was not fully aware of the circumstances. Apparent...

andream24
andream24

We are so sorry to hear about your frustrating experience! If you email us your membership information we would be more than happy to assist further! -Andrea M. 24 Hour Fi...

Product
24 Hour Fitness Manager
#372381
Reply to reviews
Dear Mr. Johnson, Statistics suggest that when customers complain, businesses owners and managers should get excited about it. The complaining customer, myself, represents a huge opportunity for more business. Which leads me to my recent experience with your Kids Club....
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Product
24 Hour Fitness Manager
#365660
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I have been a gym member at 24hr fitness for 4 years and been an active member going 4-5 times a week. I go mid day 10am-12pm and my 3 year old son attends. My son has long hair big deal women usually complement him so hey more power to him. One day after my workout an...
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Product
24 Hour Fitness Manager
#363109
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Bingle Club in Houston on Northwest Freeway: Long story short, the manager needs to learn how to manage personnel. One of the desk workers became of concern to me due her health issues that she shared with me. I offered to help by having her see my doc. In the end,...
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Anonymous
Eyesight2020

I reported this debacle to 24 Hour Membership Services. The rep was very good. She gave me two months\' free membership dues, although I did not ask for any remuneration. She ...

Anonymous
Eyesight2020

Additionally, this manager originally said I should call the cops on her (I suggested doing so due to the number and content of her text messages) then did a 180 and told me s...

Product
24 Hour Fitness Manager
#341359
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