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Contact 24 Hour Fitness Customer Service

How to Reach a Person at 24 Hour Fitness

Verified Contact Information

Toll-Free Number:

  • 1-866-819-7414
Call Now
Send Message

Customer Service:

  • 1-888-243-5002

Legal:

  • 1-800-432-6348
    CCPA Inquiries
  • 1-925-543-3100
    DMCA Inquiries

Customer Service:

memberservice@24hourfit.com

Legal:

dmca@24hourfit.com
DMCA Inquiries
cpm@24hourfit.com
Privacy Inquiries
ccpadr@24hourfit.com
CCPA Inquiries

24 Hour Fitness Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular 24 Hour Fitness Phone Number
1 (866) 819-7414
Average Hold Time
00:01:28
Average Calls duration
2 minutes
Most Popular 24 Hour Fitness Email Address
memberservice@24hourfit.com
24 Hour Fitness Live Agent Availability
2% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
View full overview

How to Contact 24 Hour Fitness Customer Service?

Most Popular Number:

(866) 819-7414
Total calls: 727 Issues resolved: 19 Last call: Jul 8, 2026

If you need to contact 24 Hour Fitness customer service, the toll-free number to dial is 1-866-819-7414. This is the most widely used phone number by customers to reach out to 24hrs Fitness and get the solution to your problems and inquiries. Another 24-hour Fitness phone number to contact the support team for help is 1-888-243-5002. Additionally, there are two dedicated phone numbers related to legal concerns. For CCPA queries, the 24-Hour Fitness corporate number is 1-800-432-6348. If you have DMCA inquiries, the published 24 Hour Fitness phone number is 1-925-543-3100.

24hrs Fitness has its corporate headquarters at 24 Hour Fitness USA, LLC, 12647 Alcosta Blvd, 5th Floor San Ramon, California 94583 United States. This 24 Hour Fitness headquarters serves as the center for the company's operations. The address can be used to contact the 24-Hour Fitness customer service team for any queries. While you can use this 24-hour Fitness corporate office address to send your mail, there is a separate mailing address. It is PO Box 2689, Carlsbad, California 92018.

24hrs Fitness gyms are open 24 hours a day, seven days a week, in 11 states worldwide. If you have any queries, call the 24-Hour Fitness customer service team or visit the gym to resolve the problems. There is an alternative to fill out the form on the website's Contact Us page to get answers to your questions, share comments, or clear doubts. You will have to input the contact details, and one of the gym's representatives will get back to you during 24 Hour Fitness customer service hours.

To contact 24-hour customer service via their website, follow these simple steps. First, head to the official website and scroll down to the bottom of the Home Page. You will see the Resources category, under which you have to click on Contact Us. After that, you will find different ways to contact 24hrs Fitness. You can log in to your account on a new page if you are already a member. If you are not a member but have queries, you can locate the gym nearest you and find its 24-hour Fitness phone number. Additionally, you can fill out the Contact Us form.

You can also use email to connect with the 24-hour customer service team. You can write to the 24hrs Fitness customer service and put forward a general query at memberservice@24hourfit.com. This email support spans inquiries about their gyms, fitness classes, memberships, etc. Another 24-hour Fitness email address that you can use is cpm@24hourfit.com. Handled directly by the client service department, this support method ensures timely contributions to clients who require help.

PissedConsumer Club

Contact Information

24 Hour Fitness Website:

24 Hour Fitness Help Center:

Corporate Office Address:

24 Hour Fitness USA, LLC
12647 Alcosta Blvd, 5th Floor
Carlsbad, California 94583
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 2689,

Carlsbad,

California 92018

More contact details

Fax:

+1-866-513-3358

Summary of 24 Hour Fitness Customer Service Calls

1K TOTAL
CALLS
01:48 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call 24 Hour Fitness?

Account Question:

  • “Membership fee”
  • “Membership”
  • “Membership complaint”

Payments and Charges Question:

  • “Unauthorized charge”
  • “Payments”
  • “Charged for 2 accounts”

Activation/ Cancellation Question:

  • “Cancelar mi miembresia”
  • “Cancellation of my membership”
  • “Cancel my account”

Product/ Service Question:

  • “Freeze my account”
  • “Complaint”
  • “Connecting my membership Silver sneakers”

Request for Information Question:

  • “About my membership”
  • “Need to update payments”
  • “Question about billing”

Refund Question:

  • “Refund”
  • “Refund money wrongly charged”
  • “Get refund”

Staff Question:

  • “I was harassed two times by the manager in 24hours fitness on Colorado by a manager his name *** or *** he freeze my account. I would like somebody to hear my story.”
  • “Bad customer service”
  • Manager unprofessionalism

Shipping and Delivery Question:

  • “I have not received the agreements I requested”
  • “Did not receive renewal”
  • “Spa water very very dirty at location 24 fitneswss Warner”

Return/ Replace Question:

  • “To correct my date of birth on my membership. This will be the 4th attempt to request this to be updated.”
  • “Need to change the club location”
  • “Change”

Cards Question:

  • “Update my card”
  • “Update credit card info”
  • “Card on file monthly payment”

Employment Question:

  • “Payroll needed ASAP family emergency”
  • “Pedir w2”
  • “Employment history hours”

Website/ Application Question:

  • “My 24 hour fitness app is not working”
  • “App issues”

Other Question:

  • “My phone app”
  • “$99 for life”
  • “Gym Closed”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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