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This is a review of the 24 Hour Fitness located at: 351 Rheem Blvd Moraga, CA 94556. This gym is located in a retirement community therefore a good number of customers are senior citizen which may explain it's small size and limited offerings (showers/bathroom,...
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2.0
#1199221
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We have been members at 24hr fitness for over 20 years. I’m a retired strength coach and track coach in the area. I was working out at the high school for a couple of years, so no need to go to the gym.But now I am back as a regular guy, just want to get a workout in 3...
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1.8
I didn't like
  • All the machines need work
#1197341
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This has been going on for many months In the Mens locker room in the bathroom stalls smell all the time they place a very tiny odor fighter to ward off the smell it should be for a closet at home not in the gyms bathroom. The bathroom stalls are always without bath...
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1.1
I didn't like
  • Do not care about customers request
  • Customer service
#1183807
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Not that it matters to anyone, but is it time to quit memberships at 24hr fitness? This Lakewood club is broken beyond belief. So many machines are broken. The place is filthy .. The bathrooms are torn apart and dirty and who knows if the pool and sauna area are being...
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1.8
#1166202
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My 17 year old was added to my account and we were told that we could freeze the account when she went to college and reactivate it when she was home. They started billing us without any notification after 6 months of deactivation. Never did they tell us that this...
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1.9
I didn't like
  • Concealed billing practices
  • Management
  • Cold hearted manager response
#1157614
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Update: This 24 fitness center located on Automall drive in Fremont, never kept promise. Here's history. Early Oct : purchased personal training session, paid $299.99. Sales woman said it is flexible that each session can be divided into 30 min session instead of 1...
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1.3
I didn't like
  • No call back after i visited in person
  • Sales agent told a lie just to sell the product or program
  • Swimming pool so dirty
#1151102
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I was a member but after sever obdominal Surgery was unable to attend the gym this was back in 2015. I called to cancel membership and was told that I could freeze for only 10 a month which I did thinking my Health would prove but did not. In 2016 I realize home much...
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1.5
I liked
  • I like the gym
I didn't like
  • Company does not care to address consumer complaints
#1146794
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I purchased personal training session a few weeks ago on the first day of gym but decided to cancel membership due to rash I got after first use of gym swimming pool. It was very dirty, some black things were floating while I was walking in the pool. I don't want to...
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1.6
I didn't like
  • Filthy facility
  • Careless management
  • Exchange refund and cancellation policy
#1132365
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Signed up for a membership online, followed the directions to go in to get my membership card, attempted 6 times to get this done and every time I went in during there business hours no one was available to help me (we all have lives too). I went to ask for a refund...
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#1126792
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In February, 2017 an aggressive male was taking pictures of me. I told him he could not take pictures of me without my consent. He refused to stop. We had a very heated argument and my water bottle touched him. He claimed that was assault. The staff of 24 hr Fitness,...
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1.0
I didn't like
  • Disgusting thugs run the place
  • Management
#1067684
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