24 Hour Fitness - Worst customer service at lakewood,ca gym
I signed up for personal training and did two sessions and wanted to cancel the 3rd session because the trainers suck.This girl spent a lot of time on BS than training me and completely unprofessional.
So, today I called about 10 times to cancel and get my money refunded (according to their policy, they should return the money). I left 3 messages with people and noone got back to me. This last call I was so pissed and started to loose my temper and this guy named HECTOR started to kinda laugh and take it so lightly that I just about drove there and choke this guy. They have no respect for customers and they are completely unprofessional.
They try to sell me all sorts of services but when it comes time to pay back they won't even respond. They are typical gym idiots. They don't and can't use their brain. Those losers who think working at a gym is a job.
they are sure gonna hear from their head office tomorrow and definitely losing a customer or two because this is going on fb.
Review about: 24 Hour Fitness Personal Training.
Monetary Loss: $200.